Privacy Policy

At Novera, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our store, we may collect certain information such as:

  • Your name, email address, phone number, and shipping address

  • Payment details (processed securely through third-party providers)

  • Order history and purchase details

  • Device information such as IP address, browser type, and cookies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about purchases, updates, or support requests

  • Improve our website, products, and customer experience

  • Send promotional emails or offers (you can unsubscribe anytime)

  • Prevent fraud and ensure site security

Cookies

Novera uses cookies to enhance your browsing experience. Cookies help us understand how customers use our site and allow us to improve functionality. You can disable cookies in your browser settings if you prefer.

Sharing Your Information

We do not sell or trade your personal information. Your data may be shared only with trusted third parties such as:

  • Payment processors

  • Shipping partners

  • Website and analytics providers

These partners are required to keep your information secure and confidential.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. All transactions are processed through secure and encrypted systems.

Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletion of your information

  • Opt out of marketing communications

To exercise these rights, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 katyc333@icloud.com